Returns of in stock items are allowed within 15 days of purchase. Items must be unworn and in new condition and be accompanied by the diamond certification, if one was provided.
Damaged items are not returnable for any reason other than manufacturing defect.
Refunds are made to the original mode of purchase.
Custom design items are non-returnable.
Our team is more than a group of jewelry lovers — we’re a family built around a shared passion for craftsmanship, beauty, and the moments that matter most. Every piece we create is touched by hands that genuinely care, and every customer is treated with the same warmth we give our own.
Kirsten Grunzke - Founder/CEO and Mom
Lauren Grunzke - Chief Product Manager and Daughter
Terry Grunzke - Chief Financier, Dad and Lifter of All Things Heavy